Microsoft teams use polycom phone


  • Polycom & Microsoft Teams - How To Use Your Polycom With Teams
  • Switching your phone system to Teams Voice? Five things to consider
  • Poly Trio with Microsoft Teams
  • List of the Best IP Phones for Microsoft Teams – Certified List
  • Using Polycom VVX Phones With Microsoft Teams
  • Microsoft Teams will support standard SIP phones in the first half of 2021
  • Polycom & Microsoft Teams - How To Use Your Polycom With Teams

    Tenants already using Skype for Business online will be able to continue doing so including provisioning new users until they complete their transition to Microsoft Teams. Beginning 1 November, , they will begin offering partner-associated customers automatic upgrades from Skype for Business Online to Teams. Tenant Administrators will be given advance notification through email and the Office Message Center.

    A: According to Microsoft, the following Skype for Business Online existing features will be supported with no change in user experience: Authentication: All Skype for Business sign-in capabilities will remain unchanged. Calling: Skype for Business users will be able to make and receive calls on their phones with no change to their current experience. Presence and picture information: Presence information will work.

    Corporate and local directories: Users will still have access to their corporate and local directories. Joining Skype for Business scheduled meetings Online or Server : All existing Skype for Business meeting capabilities will continue to work.

    To test this, I logged into a Skype for Business client as the same user and was immediately prompted to start using teams. Next, I restarted my test VVX phone and confirmed that I can still login and make and receive calls, thus confirming that VVX phones will still work in Teams-only mode. Additional testing and real world experiences are needed to confirm what VVX functionality is missing, if any. Have questions about the Skype for Business transition to Teams or the phones you are using?

    Contact Sikich. Our IT experts work closely with Microsoft and we are here to help. This publication contains general information only and Sikich is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or any other professional advice or services.

    This publication is not a substitute for such professional advice or services, nor should you use it as a basis for any decision, action or omission that may affect you or your business. Before making any decision, taking any action or omitting an action that may affect you or your business, you should consult a qualified professional advisor.

    You acknowledge that Sikich shall not be responsible for any loss sustained by you or any person who relies on this publication.

    Switching your phone system to Teams Voice? Five things to consider

    The second two scenarios are applicable to Video-Enabled deployments of the Trio. Note that in all but the USB scenario the Trio itself is the registered endpoint and the configuration is performed within the Unified Communications Software UCS firmware which runs on the Trio platform.

    The Trio performs all call control and can be paired to a variety of supported audio and video components, leveraging one or more registration and meeting platforms.

    The configuration steps in each of the following sections assumes that the Trio is in a factory-reset configuration state before starting, so some of these steps may not need to be performed on a currently deployed device. Native Mode Audio Only The first and newest option available is to simply place the Trio into the Microsoft Teams base profile which will automatically reconfigure the phone to launch and utilize the embedded Microsoft Team Android application designed for Teams-qualified IP phones.

    This application only provides for audio capabilities with the Trio, so it should only be used with a stand-alone Trio which is used for audio conferencing. If any video devices are integrated with the Trio then any connected cameras and display monitors will not function in this mode. Configuration Before attempting to use this option the Trio must first be upgraded to at least the 5.

    Tap the back arrow and then select Save Config which will immediately reboot the phone. After the phone reboots it will display the Microsoft Teams Sign In screen. A Company Portal screen may be seen while the client software attempts to connect to the Microsoft Teams services.

    When the Microsoft Sign In screen appears it will provide two different user authentication methods: one option to directly enter the credentials into the phone using the soft keyboard and another to utilize the Web Sign In process to enter the credentials in a web page on another computer. If it is desired to enter the account credentials directly on the phone then follow this step, otherwise skip to the next step to alternatively use a web browser on another device to enter the account credentials for the phone.

    Tap on the username field to bring up the on-screen keyboard and then type in the username for the desired Teams user account e. Enter the password for the provided account name and then select Sign In. Alternatively this step can be used to sign into the phone by using a web browser on a computer or other mobile device. As demonstrated in this example the code is not case-sensitive. If the Pick an account window appears and the desired account appears in the list then select that account.

    If not, then select the Use another account option. If prompted to sign in then enter the username for the desired Teams user account e. Then enter the password and select Sign In. Regardless of which sign-in approach was used the remainder of the process is the same, as are the resulting capabilities and experience.

    The phone may briefly display the Company Portal page as the Microsoft tenant is located and then the Teams client will appear once completed.

    If prompted to select a login account type select Shared. This is the only mode that will be supported on the Trio, so while Personal can be selected it is not recommended, nor supported. The magnifying glass icon in the upper right corner can also be used to search for other Teams users or devices to place outbound peer calls to. The only way this client can join a Skype meeting is if the meeting organizer is configured for Dial-In Conferencing or is licensed for Audio Conferencing and the meeting invitation includes the necessary PSTN dial-in number s.

    In short, the Trio must be able place an outbound call to the PSTN via Microsoft Teams in order to connect to the Skype meeting via basic audio conferencing. For comparison the Personal option can be selected during sign in if prompted, but this mode is more resource-intensive and as previous stated is not supported on the current Trio models. This mode is intended for personal handsets like the upcoming Poly CCX devices and will not only show scheduled Meetings, but also provide additional capabilities in the client applicable to individual users like the history of Calls and Voicemail along with Search and Call Park retrieval options.

    The New event button on the Meetings screen allows the user to create a new Teams meeting directly from the phone and then invite other participants. Gateway Mode Audio Only This configuration uses a single registration into Skype for Business Online which inherently provides a limited set of core functionality into the Microsoft Teams environment.

    This is provided by way of a SIP to Teams audio gateway which Microsoft has deployed and manages in their cloud. The gateway is not something that devices point to directly as it is more of a set of backend connections between the Skype for Business Online and Microsoft Teams environments, allowing for mainly peer calling and meeting-join capabilities for 3PIP-qualified IP phones like the Polycom VVX, Trio, or other third-party qualified phones.

    Thus, the simple act of registering the phone to Skype for Business Online provides some inherent connectivity into Microsoft Teams. Also of importance is where PSTN connectivity comes from. If and when that Enterprise Voice functionality is migrated to Teams, by way of establishing a Direct Route to Teams or utilizing Microsoft Phone Calling Plans, then the Trio as any 3PIP-qualified phone will continue to operate the same via the gateway services.

    Be aware that while this functionality does rely on Skype for Business Online it will not initially be impacted by the planned retirement of Skype for Business Online on July 31, as announced by Microsoft.

    Configuration Before registering the phone the desired user account should be set to Teams Only mode for best functionality.

    While this is not a requirement to leverage the gateway, but is recommended for proper functionality. If the account is in a different Teams Upgrade mode, like Islands for example, then peer calling behavior may not function correctly. After the phone reboots tap the Sign In button and select the preferred option for registering to Skype for Business Online using the desired user account.

    Behavior When the Trio is registered to an account which is homed in Skype for Business Online it will retain all currently supported Skype capabilities as it is still in the Skype Base Profile. When a specific event occurs like placing a call from the phone to another user in Teams Only mode then Skype for Business Online knows to route that call through the gateway services into the Teams environment.

    Understand that if a phone is registered with an account homed on a Skype for Business Server which is not part of a Hybrid deployment then this will not function as the gateway service is only accessible via Skype for Business Online connectivity. As pointed out above, this is an Audio Only experience with Microsoft Teams as the gateway only supports audio. Thus, this configuration is also intended specifically for audio-only deployments and should be avoided with video-enabled configurations.

    There is a known issue where video sessions can erroneously be established through this gateway when joining a Teams meeting. This may not be resolved by Microsoft as the gateway is essentially in a maintenance mode and will likely not have any future feature development. To provide some insight into how the gateway works simply save a Teams meeting invitation in Outlook as an.

    But since the phone registered to Skype for Business cannot leverage the first URL then continues to see this invitation as a Skype meeting and then attempts to connect to the conference URI above. As far as the phone is concerned though it thinks it is talking to a Skype for Business MCU, but in reality it has been pointed to the gateway focus:id:teams!

    The Hybrid name comes form the fact that the Trio can support multiple concurrent registrations to different SIP-based platforms and yet still join native Teams meetings with video and desktop sharing capabilities.

    One basic configuration option is to have a single line registered natively to Skype for Business to retain any existing functionality as well as utilize Enterprise Voice in Skype for PSTN connectivity, but then leverage a second unregistered line to join Teams meetings by placing standards-based SIP calls directly into the Azure-based interop service.

    The third line can be used for unregistered calls in to the CVI service or even be actively registered to any standards-based video proxy e.

    It is not uncommon to see a Trio configured to support joining meetings scheduled on several different meeting services like Skype for Business, Microsoft Teams, Cisco WebEx, Zoom, etc. Configuration The example configuration in this article will address a single use-case, showing how register the Trio to Skype for Business and also configure it so that RealConnect will be used to join Teams meetings.

    This approach still retains existing Skype for Business functionality, only leveraging the interop service for joining Teams meetings Before configuring the Trio itself a set of UCS parameters will need to be prepared to import into the phone.

    This is accomplished by creating a custom configuration text file and saving it with a. There are several applicable parameters, most of which are required to successfully place calls into the RealConnect Service from the Trio.

    Only a few of the parameters need to be customized, while some of the parameters can be omitted depending on the desired capabilities. At minimum the following parameters are required to allow the Trio to place a SIP call into RealConnect by using an additional, unregistered line. As mentioned above this specific example will configure the Trio to use Line 2 to place these calls, but for a Trio using a different configuration with potentially more than 2 registrations then simply alter the following example to use an available line number.

    Poly Trio with Microsoft Teams

    Contact Sikich. Our IT experts work closely with Microsoft and we are here to help. This publication contains general information only and Sikich is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or any other professional advice or services.

    This publication is not a substitute for such professional advice or services, nor should you use it as a basis for any decision, action or omission that may affect you or your business. Before making any decision, taking any action or omitting an action that may affect you or your business, you should consult a qualified professional advisor. You acknowledge that Sikich shall not be responsible for any loss sustained by you or any person who relies on this publication.

    List of the Best IP Phones for Microsoft Teams – Certified List

    Enter the password for the provided account name and then select Sign In. Alternatively this step can be used to sign into the phone by using a web browser on a computer or other mobile device. As demonstrated in this example the code is not case-sensitive. If the Pick an account window appears and the desired account appears in the list then select that account. If not, then select the Use another account option. If prompted to sign in then enter the username for the desired Teams user account e.

    Then enter the password and select Sign In. Regardless of which sign-in approach was used the remainder of the process is the same, as are the resulting capabilities and experience. The phone may briefly display the Company Portal page as the Microsoft tenant is located and then the Teams client will appear once completed.

    If prompted to select a login account type select Shared. This is the only mode that will be supported on the Trio, so while Personal can be selected it is not recommended, nor supported. The magnifying glass icon in the upper right corner can also be used to search for other Teams users or devices to place outbound peer calls to.

    The only way this client can join a Skype meeting is if the meeting organizer is configured for Dial-In Conferencing or is licensed for Audio Conferencing and the meeting invitation includes the necessary PSTN dial-in number s.

    Using Polycom VVX Phones With Microsoft Teams

    In short, the Trio must be able place an outbound call to the PSTN via Microsoft Teams in order to connect to the Skype meeting via basic audio conferencing. For comparison the Personal option can be selected during sign in if prompted, but this mode is more resource-intensive and as previous stated is not supported on the current Trio models. This mode is intended for personal handsets like the upcoming Poly CCX devices and will not only show scheduled Meetings, but also provide additional capabilities in the client applicable to individual users like the history of Calls and Voicemail along with Search and Call Park retrieval options.

    The New event button on the Meetings screen allows the user to create a new Teams meeting directly from the phone and then invite other participants. Gateway Mode Audio Only This configuration uses a single registration into Skype for Business Online which inherently provides a limited set of core functionality into the Microsoft Teams environment. This is provided by way of a SIP to Teams audio gateway which Microsoft has deployed and manages in their cloud.

    The gateway is not something that devices point to directly as it is more of a set of backend connections between the Skype for Business Online and Microsoft Teams environments, allowing for mainly peer calling and meeting-join capabilities for 3PIP-qualified IP phones like the Polycom VVX, Trio, or other third-party qualified phones. Thus, the simple act of registering the phone to Skype for Business Online provides some inherent connectivity into Microsoft Teams. Increasingly, work is a thing we do, not a place that we go, which makes Microsoft Teams Voice perfectly suited for the world we now find ourselves living in.

    Is your enterprise phone system continuing to meet your needs? For many organisations, their headquarters, and maybe a few satellite offices, lie near empty. Has your phone system served your employees and clients well in the last few months?

    Microsoft Teams will support standard SIP phones in the first half of 2021

    As well as outlining the benefits, Jason outlines the potential pitfalls and shares nuggets of advice along the way. A phone system for the new era of remote working Microsoft Teams Voice is ideal for people working at home and globally distributed workforces. As a softphone, Teams Voice enables your employees to make and receive calls from their PCs, eliminating the need for desk phones.


    thoughts on “Microsoft teams use polycom phone

    • 09.09.2021 at 02:52
      Permalink

      I am sorry, that has interfered... At me a similar situation. Let's discuss.

      Reply
    • 11.09.2021 at 08:50
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      I am ready to help you, set questions. Together we can find the decision.

      Reply
    • 15.09.2021 at 02:31
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      I join. And I have faced it. We can communicate on this theme.

      Reply

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