Waiting for Communication from Primary Decoder
I mean when you switch on your decoder, it loads till eternity without entering the menu. Now, before you hard reset this device, first try the simplest troubleshooting as follows: METHOD 1 Unplug the power cord from the decoder for at least 10 minutes. Disconnect every external input devices such as USB drives and the smart card.
Now reconnect only the power cable and see if your decoder boots fully this time around. If it still fails, please proceed to method 2 below. All other things being equal, this method will solve your DStv decoder booting problem. I will advise you to use the buttons on your decoder for this.
Below are the steps. First off, unplug the power cord completely. Your DStv HD decoder should now boot up properly on the next restart. If the two methods above fail, then you will have no choice but to take your decoder to their office. However, make sure you follow the process judiciously. What I am saying is that your decoder is not new, and it has been working previously without any issues. Suddenly, you switch it on and you are greeted with the installation wizard as if you are trying to activate a new decoder.
Also, if the cable is broken or the LNB is faulty, you will have problems getting channels. Finally, if your DiSEqC switch is history, you can also have this problem.
However, for all the problems listed above, your DStv decoder will display the E48 bad signal error. Please take note of this. However, if yours is not having such an error code. Then the next method will fix it for you. Read more on how to fix decoders installation errors here. It will also be ready to complete the installation wizard successfully.
Detailed Explanation Of All 3 Lights Flashing On Dstv Decoder & fixes
How do I get my DStv remote to work? If the remote is set to TV2 mode, set mode 1 and mode 3 to Ignore.
If the remote is set to TV3 mode, set mode 1 and mode 2 to Ignore. Why is my remote not changing channels? Remote will not change channels or turn on the TV. Batteries are low, dead, or inserted incorrectly. Verify the batteries are inserted in the correct direction.
How do I reset my DStv decoder without the remote? Process of how to reset DStv decoder without remote Turn it back on and press the reset button on your decoder. It is marked and located on the front panel, making it very hard to miss. While you press the button, use your phone to dial the reset prompt from Multichoice. What do you do when your DStv remote stops working?
Why is my remote not working? A remote control that will not respond or control your TV usually means low batteries. Make sure you are pointing the remote at the TV. There also may be something interfering with the signal such as other electronics, certain types of lighting, or something blocking the TV remote sensor. Step 2 Press and hold one of the number buttons.
This will begin the search mode for the device brand that the number represents. What does a red exclamation mark mean on DStv decoder? Hi Nhlamazie. The exclamation mark refers to conflicting recordings. Do remote controls wear out? No matter how good your remote is, it will get dirty and wear out from frequent use. Even if some of the keys have stopped working or have to be pushed really hard, they can be fixed.
Why is my Humax remote not working? How do I get my TV remote to work? TV remote controls work in a similar way but using a type of light called infrared or IR for short.
The remote control has an LED light in it which flashes really quickly to emit a message which is then picked up by the TV. The remote is called the transmitter, and the TV is called the receiver. What do I do if I wash my TV remote? If you can open the remote, you can rinse the board with Isopropyl alcohol and then let it dry then reassemble. There is a good chance that it is damaged beyond easy repair especially if it went through an entire washing machine cycle.
How do I resync my Comcast remote to the box? Press and hold the xfinity and Info buttons for five seconds. Wait for the Voice Remote light to change from red to green. Follow the instructions by entering the three-digit, on-screen pairing code. Should cable box be turned off? Your energy savings depend on the specific X1 TV Box type DVR or non-DVR , how much time the device is powered down and what activities are going on behind the scenes such as scheduled recordings.
However, to maximize your energy savings, you should always power down your TV Box when you are done watching TV. What causes DStv to freeze? In most cases, it is the misaligned satellite dish that causes the problem. Remember, an LNB that is out of alignment can also cause this problem. How do I contact Multichoice? For all DStv customer and service-related queries, please visit www. How do I reconnect my DStv?
You will keep accessing DStv for as long as your older Single View decoder is still working. How do I fix a corrupted DStv Explora decoder? Press and hold the power button on the front of your decoder. How do I fix my DStv Explora disk full? Ensure that the decoder volume is turned up. If the problem persists, switch your decoder off at the wall, unplug it and then switch it on again.
Then press: P- 0 will appear on the front panel 4. Can remotes go bad? There are four conditions that can cause a remote to function improperly : Bad batteries. An electronic glitch in the remote. A defective remote. Why is my Talk Talk remote not working?
This will take your TV box into Maintenance mode. How do you test a remote control sensor? Post navigation.
DSTV and flashing lights
Fault finding on a weak installation is way more expensive than what you are able to save on a cheaper cable. Therefore ensure that you insist on DStv approved cable to ensure a stable xtraview setup. Faulty components Most extra view setups do need some sort of splitter or amplifier to relay communication on the heartbeat. It is crucial to the integrity of your Dstv xtraview setup that these components function correctly.
Therefore the use of DStv approved components is crucial. Faulty Decoder Multichoice offers a walk-in DStv decoder testing service. If you do suspect that one of the decoders in your DStv xtraview setup could be faulty, Multichoice will be able to test the decoder for you free of charge.
You can get the details of the nearest agency to your location from their website www. If yoder upgrade to an Explora or new decoder have a look at our online store for pricing and to place your order.
If message re-appears, reboot. And if after rebooting, and the error persists then it could be hardware problem.
Rebooting Explora Decoder fix.
Error E05 — this might be that you mistakenly inserted wrong or damaged smart card to the decoder. Ensure you have the right smart card, re-insert it with the chip facing downwards and the arrows pointing towards the decoder. Error E06 — this is a smartcard Error. Remove the Smartcard allow the decoder to be off for some minutes and then re-insert it back. If message shows up again, reboot. If problem persists of could be that the Smartcard might be damaged and should be tested. Error E07 — this means the decoder is checking Smartcard.
Solution to DSTV Explora Red Exclamation Mark, Rebooting etc
If the message is still displaying after 30 seconds remove the Smartcard, wait for the error code and then re-insert the Smartcard. Check for signal loss and also that there are no outstanding payments on your account.
If it still fails, please proceed to method 2 below. All other things being equal, this method will solve your DStv decoder booting problem.
What do you do when your DStv remote stops working?
I will advise you to use the buttons on your decoder for this. Below are the steps. First off, unplug the power cord completely. Your DStv HD decoder should now boot up properly on the next restart. If the two methods above fail, then you will have no choice but to take your decoder to their office.